Our Mission Statement

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We are committed to understanding the changing needs of our customers, and our business will evolve in accordance with their requirements.

Delivering a high standard of service, using best practice and quality and compliance monitoring. We will achieve this by using our knowledge, expertise and experience along with our intimate understanding of the industries we operate in, to search for cost effective insurance cover that meets the customers’ demands and needs. Know that the client is key to our future success we will provide a friendly, compliant and professional service in all dealings with our customers and aim to exceed their expectations relating to product and choice and service.

Our Vision and Values

ONE BUSINESS – ONE TEAM

Committed, Compliant, Customer Centric, our knowledge that we share with you.

If you believe you can deliver our expectations, apply today for one of our roles.

Vacancies

Our People

Our People Vision

We are committed to creating a working environment where people can flourish and find the freedom to fulfil their potential. We are committed to developing peoples skills and have implemented a flightpath development programme to do this. Our flightpath programme ensures that our people get the right support from our talented leaders who can motivate, coach and lead by example.

We want Moorhouse Group to be the best choice for talented people. Our employees are the key to our success and a talented workforce will make Moorhouse Group stand out in a highly competitive marketplace and enable us to provide the best service to our customers.

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Flight Development Programme

You will have a blended induction programme which will prepare you for your role in the business.

This will include a mixture of classroom, e-learning and on job training in a training environment to prepare you to join your teams and hit the ground running.

The training programme will include:

  • Customer Focus
  • Product Knowledge
  • System Training
  • Regulatory Training
  • Scenarios Role Plays

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Career Flightpath -Testimonials

“To come from no insurance background, with the support of management and Constructaquote I am now industry recognised qualified and developing my career to even greater lengths.”

Martin Jones, Business Manager

“I have been fortunate enough to have opportunities in Sales, Marketing and Corporate Account Handling before I became a manager 2 years ago. Having worked in other business within the same industry, I can honestly say that the one things I enjoy about working here more than anything else is the fact that you do get given a chance when you’ve earned it & the company is very committed to developing talent.”

Adam Gauci, Head of Existing Business

 

General Policy Statement

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Moorhouse Group Ltd supports the principle of Equality and Diversity in employment wholeheartedly and opposes all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We believe that it is in the firm’s best interests and those of all who work in it, to ensure that the human resources, talents and skills available throughout the community are considered when employment opportunities arise.

To this end we are committed, wherever practicable and consistent with our statutory and professional obligations, to achieving and maintaining a workforce which broadly reflects the composition of the adult population of South Wales. We encourage and support the recruitment, retention and career development of peoples from a wide range of ethnic, cultural and social backgrounds.

We will continue to take every possible step to ensure that individuals are treated equally and fairly and that decisions on recruitment, selection, training, promotion and career management are based solely on individual merits and abilities, appropriate to the job.

We work within the requirements of all current legislation and we implement the provisions of regulatory codes of practice in employment.

“We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships."